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INFO

FAQ's

Where does the name Emiah come from?

'Emiah' comes from the initials of Eudyptula Minor with my initials A and H added onto the end.

'Eudyptula minor' is the scientific title for the smallest breed of penguin in the world, the ‘Little, blue, fairy penguin’. Penguin was a nickname given to me as a child, so it seemed like a perfect tie-in to my brand.

 

You can find out more in my about section.

Where are you based?

I have a little home studio tucked away in Cardiff, a beautiful city in South Wales. 

Can I come to your studio?

As I operate out of a home studio, at the moment it can only be visited by appointment only*. If you would like to set up an appointment, Id love to sit down and chat with you about designs and fabric ideas to create a beautiful bespoke creation for you.

*Due to COVID I will stopping all in person fittings, instead I will be holding virtual appointments as mentioned below

I can’t attend an in person fitting; can I still order something from you?

I normally prefer to work closely with our clients to ensure a perfect fit, however long distance fittings are also welcome. I can instead post the mock ups directly to you, arrange a virtual fitting and use videos and photos to see what alterations are needed.

Feel free to get in contact if you would like more information.

How can I provide my measurements?

If an in-person fitting is possible, then I will measure you myself. If that however is not possible, then a measurement sheet, with instructions on how to measure yourself correctly will be sent for you to fill in. In some cases it might also be possible to set up a virtual appointment so that I can guide you through the process.

Do you make bespoke garments for all sizes?

Yes! I love creating unique creations for my clients. All of my patterns are bespoke to my clients individual bodies so all sizes and abilities are welcome. My aim to create an exquisite garment that is perfectly tailored to your needs.

Can I order one of your previous designs, but have it personalised?

The benefit of buying something bespoke to your needs is that I can cater to any design changes that are needed. This means that I can alter and adapt my previous designs to suite your unique style, for example changing the colours/fabrics/embellishments/necklines and skirt lengths.

​I’ve bought my dress through a different boutique, can you alter it for me?

I purely create for bespoke clients, so unfortunately I don’t offer an alteration service.

If you are having trouble finding someone to alter your dress, I’d recommend talking to the boutique you bought the dress from, as I’m sure they can recommend a suitable seamstress for you.

I’m getting married, but can’t find THE perfect dress; Can you help?

Absolutely! I specialise in unique bridal wear for the bride that wants something special. I love creating unique one off pieces that reflect your personality and would love to create something with you. I also recommend contacting me as soon as possible to ensure that I can create your dream dress in your needed time frame.

How long does it take to make a garment?

It would depend on the garment requested. Several discussions might need to take place between us  whilst in the designing and making process, which takes time. However the more complicated the design, the longer the design will take to create.

Please contact us if you have any more questions about a specific design.

I would love to purchase a garment from you, but I need it in short notice. Is this possible?

Depending on my schedule at the moment, short notice orders are possible. To guarantee your order will be ready on time I recommend getting in contact 4-6 months in advance to avoid disappointment or getting in touch as soon as you can.

What is your price range?

My creations can vary in prices depending on what creation you would like so a guide to these prices can be found here.

What payment methods/plans do you accept?

All payments are processed securely by Stripe or bank transfer and an invoice will always be provided.

Payment plans can also be set up depending on your needs.

Do you ship worldwide? What about duty for orders places outside the EU?

Yes, I ship worldwide. Though depending on your location delivery costs may differ. However, I don't take responsibility for any customs taxes or duties that may be imposed on your order so it would be best to check what is applicable for your location.

Do you lend out dresses for styled shoots?

Yes I love shooting my creations! If you’d like to rent any of my pieces for your shoots please fill out my rental form. For more info please see my rentals page.

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